CRM Consulting

Mitigating digital challenges

Salesforce Cloud Implementation

CRM Multi-Channel

Managed Services and Outsourcing

Acting and serving on your behalf

Salesforce training (NEO-PATH ACADEMY)

Authorised training provider

Application Support (TMA)

B(u)y the day, b(u)y the week

Microsoft Solutions

Multi-vendor environment? We can

Projects

Discover our projects

Testimonials

What our clients and partners say about us

Results Found:

No Result!

CRM Consulting

Salesforce Cloud Implementation

Managed Services and Outsourcing

Salesforce training (NEO-PATH ACADEMY)

Application Support (TMA)

Microsoft Solutions

Projects

Testimonials

Pleased to meet you

Read our story

Who we are

EI-Technologies MENA is part of the NEO-DIS.COM Group
We are a CRM focused consultancy that helps businesses use Salesforce or other innovative cloud solutions to improve our customers’ and their employees’ experiences. The growing demand for digital transformation in the UAE has driven us to invest our efforts in the Gulf region for the last 7 years. We have expanded and strengthened our presence in proximity to our Dubai and Abu Dhabi clients, and across the whole of the Emirates.

Our story, that began in 2011 with our European clients, has credited us with the unparalleled expertise and track record in Salesforce and cloud solutions we bring to the Middle East region. We transform businesses with the implementation of Salesforce cloud solutions specifically tailored to match their needs.

With our multi-industry expertise, our clients are able to scale their business and get a 360-degree visibility on customers and a consistent multi-channel approach (i.e. company presence on social networks, digital marketing, multi-channel CRM, customer and field services).

our projects

Our Differentiators

13+ years

of experience in Salesforce CRM and Digital transformation projects

More than 500 projects

on 2 continents

Multi-industry

Know-how

175+ highly qualified consultants

with recognized expertise in Salesforce solutions (400+ certifications)

NEO-PATH ACADEMY

the only Salesforce authorized training partner in the Middle East

A matchless industry player

to have built a strong corporate culture around humanist values, boosting clients and talent retention

A unique 12-month Salesforce training

and internship program for all our recruits

English, Arabic, French, Hindi, Urdu

speaking resources

All resources are employees

we do not outsource; we do not freelance

Proximity of resources

in UAE

Direct access

to our management team

The best of two worlds

Europe and Gulf-MENA best practices

10 different nationalities

in the Group

ENGAGEMENTS & FUNDAMENTALS

HOW WE ENGAGE WITH OUR CUSTOMERS

Consulting Services
Build and evolve your Digital Transformation Strategy by providing High-End consultancy services based on global experience which we nurtured by our multi-industry exposure between European, Gulf and MENA markets

Salesforce & Microsoft CRM Solutions
With over 100 CRM projects every year, 175+ certified dedicated consultants and system architects (all full-time employees), EI-Technologies MENA offers guaranteed Business and Technical GAP Analysis as well as successful CRM implementation through scope-based projects and Time & Material managed resources.

CRM Adoption and Culture Training
Empower your organization through the adoption of the CRM and Change Management Culture.
Our tailored “Live My Life” and “Train the Trainer” training concepts for better user adoption, productivity and efficiency.

Support Programs
Our offering includes Support packages for configuration, bugs and enhancements based on priority, with consultants ready to assist you in English, French and Arabic.

OUR FUNDAMENTALS IN IMPLEMENTING SOLUTIONS

Customer value drives our projects
We maximize the expected business value by identifying your most pressing challenges and accelerating solutions deployment.

Our goal is our client’s team autonomy
We enable your teams to gain expertise, so they can champion the transformation over the long term, while maintaining your unique culture

We deliver Salesforce best practices
Our 12 years’ experience brings best practices to our delivery of smart and simple applications; we use best practices in every engagement.

We distinguish ourselves through agility and client proximity
Our close and constant collaboration with your stakeholders ensures continuous advancement at every stage throughout the lifecycle of the project.